Course or Study Day Cancellation Policy:
Places on Professional Education in Practice courses are limited so we therefore
operate a cancellation policy regarding refunds.
Once you have received confirmation of your place on the training course you will
be liable for the whole fee unless we receive written notification of cancellation.
Please note that receipt of notification of cancellation will be confirmed – if you do
not receive confirmation of cancellation please try to contact us again.
If your delegate fees are to be paid on invoice, all fees must be received within four
weeks of the invoice date and prior to your attendance on the course.
Please note that in the event of a cancelled booking an administration fee of 15% of
the total course fee will be charged. However, if cancelled within four weeks prior
to the start date of the course, an administration fee of 25% of the total course fee
will be charged.
No refund will be made for bookings cancelled less than two weeks before the
event, except in exceptional circumstances and then only at the discretion of the
Course Director.
No refund will be made for non-attendance on the course.
While we make every effort to run courses as advertised, we reserve the right to
change the timetable and/or the teaching staff without prior notice and to cancel
any courses without liability. We will endeavour to inform all participants two
weeks before the course is due to take place, although please be aware that this is
not always possible. All course fees paid will be reimbursed in full, but we are
unable to reimburse any other costs that may have been incurred, including flights
and accommodation etc.
Should you have any questions regarding these terms and conditions,
please contact Jenny Parr.
Tel: 0161 275 1191
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